Terms + Policies
I’m a terms and conditions page, which you legally need to have on your website. I should disclose where you're storing customer information, how you're tracking info (this includes Google Analytics or email subscriptions). Use plain, straightforward language to build trust and make sure that your clients stay loyal!
While there are standard terms and conditions available for purchase online, we highly recommend working with an attorney to draft a custom document for your particular needs. Every business is different and so are the third party apps you use, so terms and conditions are not one sized fits all.
We use and love Alyce Zawacki Law - Attorney for Creatives. We love her for her experience in the creative industry, her simple language, responsiveness and empathy. You can reach out to her directly at firstname.lastname@example.org
Shipping + Returns
What is your return policy?
To add a new question go to app settings and press "Manage Questions" button.
What types of shipping do you offer?
How can I check the status of my order?
Go to the Store Orders tab in your site's dashboard.
Click the relevant order.
Click Add Tracking No. in the Order Summary section.
Enter the tracking number.
Click the Shipping Carrier drop-down.
(Optional) Check the Send shipping confirmation email checkbox to send an email to your customer informing them that the item was shipped. The tracking number appears in the email. Learn more about confirmation emails.
Do you offer other products that are not available online?
Add Frequently Asked Shipping + Return Questions easily.